Skip to main content

SCRIBE Online Status Monitor

When working with cloud solutions it's always important to understand the options you have available to monitor that service.  For SCRIBE Online, they have a website you can go to to see the current status of:

  • Agents
  • API
  • Connectors
  • Event Solutions
  • User Interface
  • Sandbox
Not only can you see current statuses but you can also see information about current incidents and past incidents.  Also they offer the ability to sign up for alerts by email, text and RSS.  Personally, I am signed up for email and text alerts.  To help keep the team of people I work with update, I setup RSS notification within our Microsoft Team's account.  I also recommend that if you are a consultant, you make sure any client you have setup with SCRIBE of integrations, you let them know about this page.

Here are some helpful tips for working with the site:
  • Subscribing To All Updates:

      •
    1. Navigate to https://trust.scribesoft.com/
    2. Click on "SUBSCRIBE TO UPDATES" button
    3. Choose how you want to subscribe:
    4. Envelope = email
      1. Phone = text message
      2. Comment Bubble = support page
      3. RSS = Subscribe by rss or atom rss feeds
  • Subscribe To Current Incident:
    • If there is a current incident you will see a yellow banner with a message under it.  To subscribe to only that incident do the following:
    1. In the yellow banner click on "Subscribe"
    2. Input email address and/or phone number in the pop up
    3. Click "SUBSCRIBE TO INCIDENT"
As I stated above if there is a current incident happening you will see this in yellow as soon as you load the page.  Scrolling down the page you will see the current statuses for each of the items I outlined at the beginning of this post.  Under that you will see about the last 2 weeks broken down by day.  Here you can see if anything happened on those days.  At the vary bottom of the page you will see "Incident History".  Clicking on it takes you to page where you can see past incidents by month.
Labels:

Comments

Post a Comment

Popular posts from this blog

Validating User Input In CRM Portals With JavaScript

When we are setting up CRM Portals to allow customers to update their information, open cases, fill out an applications, etc. We want to make sure that we are validating their input before it is committed to CRM.  This way we ensure that our data is clean and meaningful to us and the customer. CRM Portals already has a lot validation checks built into it. But, on occasion we need to add our own.  To do this we will use JavaScript to run the validation and also to output a message to the user to tell them there is an issue they need to fix. Before we can do any JavaScript, we need to check and see if we are using JavaScript on an Entity Form or Web Page.  This is because the JavaScript, while similar, will be different.  First, we will go over the JavaScript for Entity Forms.  Then, we will go over the JavaScript for Web Pages.  Finally, we will look at the notification JavaScript. Entity Form: if (window.jQuery) { (function ($) { if ...
22 comments
Read more

Dynamics Set IFrame URL - D365 v8 vs. D365 v9

While doing client work, I came across a problem with setting an IFrame URL dynamically.  The underlying issue was that the sandbox instance is on v8 of Dynamics 365 and production is on v9 of Dynamics 365.  The reason for this was because this client was setup around the time that Microsoft rolled out v9.  Anyways, JavaScript that I wrote to dynamically set the URL of the IFrame wasn't working in the v9 instance.  This was because of changes that Microsoft made to how IFrames are loaded on the form and also changes to JavaScript. Here is my v8 setup: JavaScript runs OnLoad of contact form.  This works because of how IFrames are loaded in v8.  You can also run it on either a tab change (hide / show) or OnReadyStateComplete event of the IFrame.  Depending on your setup you will need to choose which is best for you.  For me in this case it was the OnLoad event. Here is the JavaScript: function OnLoad() { //Get memberid var...
26 comments
Read more

Reusable Method To Get Record By Id

I have a handful of reusable code that I use when creating plugins or external process (i.e. Azure Functions) for working with DataVerse. The first one I am providing is Getting a Record By Id: 1: private static Entity GetFullRecord(string entityName, string primaryKey, Guid recordId, IOrganizationService service) 2: { 3: using (OrganizationServiceContext context = new OrganizationServiceContext(service)) 4: { 5: return (from e in context.CreateQuery(entityName) 6: where (Guid)e[primaryKey] == recordId 7: select e).Single(); 8: } 9: } entityName = The logical name of the entity primaryKey = The primary key field for the entity. If using late binding you can create this dynamically by doing: $"{target.LogicalName}id" recordId = Guid of the record to get service = Service to interact with DataVerse
4 comments
Read more